Why TQM fails and what to do about it

Why TQM fails and what to do about it

Détails bibliographiques
Auteur principal: Brown, Mark Graham
Autres auteurs: Hitchcock, Darcy E., Willard, Marsha L.
Format: Livre
Langue:English
Publié: Burr Ridge, Ill. Irwin Professional c1994.
Sujets:
Total quality management.