Why TQM fails and what to do about it

Why TQM fails and what to do about it

Xehetasun bibliografikoak
Egile nagusia: Brown, Mark Graham
Beste egile batzuk: Hitchcock, Darcy E., Willard, Marsha L.
Formatua: Liburua
Hizkuntza:English
Argitaratua: Burr Ridge, Ill. Irwin Professional c1994.
Gaiak:
Total quality management.