Why TQM fails and what to do about it

Why TQM fails and what to do about it

Dades bibliogràfiques
Autor principal: Brown, Mark Graham
Altres autors: Hitchcock, Darcy E., Willard, Marsha L.
Format: Llibre
Idioma:English
Publicat: Burr Ridge, Ill. Irwin Professional c1994.
Matèries:
Total quality management.