APA (7th ed.) Citation

Pike, J., & Barnes, R. (1994). TQM in action: A practical approach to continuous performance improvement. Chapman & Hall.

Chicago Style (17th ed.) Citation

Pike, John, and Richard Barnes. TQM in Action: A Practical Approach to Continuous Performance Improvement. London: Chapman & Hall, 1994.

MLA (9th ed.) Citation

Pike, John, and Richard Barnes. TQM in Action: A Practical Approach to Continuous Performance Improvement. Chapman & Hall, 1994.