Rosenthal, S. R. (1992). Effective product design and development: How to cut lead time and increase customer satisfaction. Irwin.
Citação do estilo Chicago (17ª ed.)Rosenthal, Stephen R. Effective Product Design and Development: How to Cut Lead Time and Increase Customer Satisfaction. Homewood, Il: Irwin, 1992.
Citação MLA (9ª ed.)Rosenthal, Stephen R. Effective Product Design and Development: How to Cut Lead Time and Increase Customer Satisfaction. Irwin, 1992.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.