APA (7th ed.) Citation

Tenner, A. R., & DeToro, I. J. (1992). Total quality management: Three steps to continuous improvement. Addison-Wesley.

Chicago Style (17th ed.) Citation

Tenner, Arthur R., and Irving J. DeToro. Total Quality Management: Three Steps to Continuous Improvement. Reading Mass: Addison-Wesley, 1992.

MLA (9th ed.) Citation

Tenner, Arthur R., and Irving J. DeToro. Total Quality Management: Three Steps to Continuous Improvement. Addison-Wesley, 1992.