Jabslonski, J. R. (1991). Implementing total quality management: An overview. Pfeifer.
Lua i Stíl Chicago (17ú heag.)Jabslonski, Joseph R. Implementing Total Quality Management: An Overview. San Diego, Calif: Pfeifer, 1991.
Lua MLA (9ú heag.)Jabslonski, Joseph R. Implementing Total Quality Management: An Overview. Pfeifer, 1991.
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