Cita APA (7th ed.)

Jabslonski, J. R. (1991). Implementing total quality management: An overview. Pfeifer.

Cita Chicago (17th ed.)

Jabslonski, Joseph R. Implementing Total Quality Management: An Overview. San Diego, Calif: Pfeifer, 1991.

Cita MLA (9th ed.)

Jabslonski, Joseph R. Implementing Total Quality Management: An Overview. Pfeifer, 1991.