Deming, W. E. (1982). Quality, productivity, and competitive position. Massachusetts Institute of Technology, Center for Advanced Engineering Study.
Cita Chicago (17th ed.)Deming, W. Edwards. Quality, Productivity, and Competitive Position. Cambridge, Mass: Massachusetts Institute of Technology, Center for Advanced Engineering Study, 1982.
Cita MLA (9th ed.)Deming, W. Edwards. Quality, Productivity, and Competitive Position. Massachusetts Institute of Technology, Center for Advanced Engineering Study, 1982.
Atenció: Aquestes cites poden no estar 100% correctes.