APA (7th ed.) Citation

Elgin, S. H. (1995). BusinessSpeak: Using the gentle art of verbal persuasion to get what you want at work. McGraw-Hill.

Chicago Style (17th ed.) Citation

Elgin, Suzette Haden. BusinessSpeak: Using the Gentle Art of Verbal Persuasion to Get What You Want at Work. New York: McGraw-Hill, 1995.

MLA (9th ed.) Citation

Elgin, Suzette Haden. BusinessSpeak: Using the Gentle Art of Verbal Persuasion to Get What You Want at Work. McGraw-Hill, 1995.