Guffey, M. E. (1995). Essentials of business communication (3rd ed.). South-Western College.
Cita Chicago (17th ed.)Guffey, Mary Ellen. Essentials of Business Communication. 3rd ed. Cincinnati, Ohio: South-Western College, 1995.
Cita MLA (9th ed.)Guffey, Mary Ellen. Essentials of Business Communication. 3rd ed. South-Western College, 1995.
Atenció: Aquestes cites poden no estar 100% correctes.