Perfect phrases for customer service hundreds of tools, techniques, and scripts for handling any situation
| Glavni autor: | |
|---|---|
| Format: | Knjiga |
| Jezik: | English |
| Izdano: |
New York
McGraw-Hill
c2005.
|
| Teme: |
| Glavni autor: | |
|---|---|
| Format: | Knjiga |
| Jezik: | English |
| Izdano: |
New York
McGraw-Hill
c2005.
|
| Teme: |