Thompson, L. L. (2005). The mind and heart of the negotiator (3rd ed.). Pearson/Prentice Hall.
Cita Chicago (17th ed.)Thompson, Leigh L. The Mind and Heart of the Negotiator. 3rd ed. Upper Saddle River, N.J: Pearson/Prentice Hall, 2005.
Cita MLA (9th ed.)Thompson, Leigh L. The Mind and Heart of the Negotiator. 3rd ed. Pearson/Prentice Hall, 2005.
Atenció: Aquestes cites poden no estar 100% correctes.