Seppanen, M. S., Kumar, S., & Chandra, C. (2005). Process analysis and improvement: Tools and techniques. McGraw-Hill/Irwin.
Chicago Style (17. basım) AtıfSeppanen, Marvin S., Sameer Kumar, ve Charu Chandra. Process Analysis and Improvement: Tools and Techniques. Boston: McGraw-Hill/Irwin, 2005.
MLA (9th ed.) AtıfSeppanen, Marvin S., et al. Process Analysis and Improvement: Tools and Techniques. McGraw-Hill/Irwin, 2005.
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