Cita APA (7th ed.)

Mancini, M. (2003). Connecting with customers: How to sell, service, and market the travel products. Prentice-Hall.

Cita Chicago (17th ed.)

Mancini, Marc. Connecting with Customers: How to Sell, Service, and Market the Travel Products. Upper Saddle River, N.J: Prentice-Hall, 2003.

Cita MLA (9th ed.)

Mancini, Marc. Connecting with Customers: How to Sell, Service, and Market the Travel Products. Prentice-Hall, 2003.