Mancini, M. (2003). Connecting with customers: How to sell, service, and market the travel products. Prentice-Hall.
Chicago-Zitierstil (17. Ausg.)Mancini, Marc. Connecting with Customers: How to Sell, Service, and Market the Travel Products. Upper Saddle River, N.J: Prentice-Hall, 2003.
MLA-Zitierstil (9. Ausg.)Mancini, Marc. Connecting with Customers: How to Sell, Service, and Market the Travel Products. Prentice-Hall, 2003.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.