APA (7th ed.) Citation

Cleland, J. K. (2003). Business writing for results: How to create a sense of urgency and increase response to all of your business communications. McGraw-Hill.

Chicago Style (17th ed.) Citation

Cleland, Jane K. Business Writing for Results: How to Create a Sense of Urgency and Increase Response to All of Your Business Communications. New York: McGraw-Hill, 2003.

MLA (9th ed.) Citation

Cleland, Jane K. Business Writing for Results: How to Create a Sense of Urgency and Increase Response to All of Your Business Communications. McGraw-Hill, 2003.