Cita APA (7th ed.)

Bailey, E. P. (2002). Writing & speaking at work: A practical guide for business communication (2nd ed.). Prentice-Hall.

Cita Chicago (17th ed.)

Bailey, Edward P. Writing & Speaking at Work: A Practical Guide for Business Communication. 2nd ed. Upper Saddle River, N.J: Prentice-Hall, 2002.

Cita MLA (9th ed.)

Bailey, Edward P. Writing & Speaking at Work: A Practical Guide for Business Communication. 2nd ed. Prentice-Hall, 2002.