Interbrand Forum, Milligan, A., & Smith, S. (2002). Uncommon practice: People who deliver a great brand experience. Pearson Education.
Chicago-referens (17:e uppl.)Interbrand Forum, Andy Milligan, och Shaun Smith. Uncommon Practice: People Who Deliver a Great Brand Experience. London: Pearson Education, 2002.
MLA-referens (9:e uppl.)Interbrand Forum, et al. Uncommon Practice: People Who Deliver a Great Brand Experience. Pearson Education, 2002.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.