Interbrand Forum, Milligan, A., & Smith, S. (2002). Uncommon practice: People who deliver a great brand experience. Pearson Education.
Chicago (17e ed.) BronvermeldingInterbrand Forum, Andy Milligan, en Shaun Smith. Uncommon Practice: People Who Deliver a Great Brand Experience. London: Pearson Education, 2002.
MLA (9e ed.) BronvermeldingInterbrand Forum, et al. Uncommon Practice: People Who Deliver a Great Brand Experience. Pearson Education, 2002.
Let op: Deze citaties zijn niet altijd 100% accuraat.