Interbrand Forum, Milligan, A., & Smith, S. (2002). Uncommon practice: People who deliver a great brand experience. Pearson Education.
Cita Chicago Style (17a ed.)Interbrand Forum, Andy Milligan, y Shaun Smith. Uncommon Practice: People Who Deliver a Great Brand Experience. London: Pearson Education, 2002.
Cita MLA (9a ed.)Interbrand Forum, et al. Uncommon Practice: People Who Deliver a Great Brand Experience. Pearson Education, 2002.
Precaución: Estas citas no son 100% exactas.