Successful service operations management

Successful service operations management

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Bibliografski detalji
Glavni autor: Metters, Richard
Daljnji autori: King-Metters, Kathryn, Pullman, Madeleine
Format: Knjiga
Jezik:English
Izdano: Australia Thomson/South-Western c2003.
Teme:
Customer services > Management.
Customer services > Management > Case studies.