Baron, S., & Harris, K. (2003). Services marketing: Text and cases (2nd ed.). Palgrave.
Chicago Style (17th ed.) CitationBaron, Steve, and Kim Harris. Services Marketing: Text and Cases. 2nd ed. New York: Palgrave, 2003.
MLA (9th ed.) CitationBaron, Steve, and Kim Harris. Services Marketing: Text and Cases. 2nd ed. Palgrave, 2003.
Warning: These citations may not always be 100% accurate.