The customer management scorecard managing CRM for profit

The customer management scorecard managing CRM for profit

Manylion Llyfryddiaeth
Prif Awdur: Woodcock, Neil
Awduron Eraill: Stone, Merlin, Foss, Bryan
Fformat: Llyfr
Iaith:English
Cyhoeddwyd: London Kogan Page c2003.
Pynciau:
Customer relations > Management.