Kotler, P. (2003). Marketing management (11th ed.). Prentice-Hall/Pearson Education International.
Cita Chicago Style (17a ed.)Kotler, Philip. Marketing Management. 11th ed. Upper Saddle River, N.J: Prentice-Hall/Pearson Education International, 2003.
Cita MLA (9a ed.)Kotler, Philip. Marketing Management. 11th ed. Prentice-Hall/Pearson Education International, 2003.
Precaución: Estas citas no son 100% exactas.