Dyfyniad APA

Haksever, C. (2000). Service management and operations (2nd ed.). Prentice Hall.

Dyfyniad Arddull Chicago

Haksever, Cengiz. Service Management and Operations. 2nd ed. Upper Saddle River, N.J: Prentice Hall, 2000.

Dyfyniad MLA

Haksever, Cengiz. Service Management and Operations. 2nd ed. Prentice Hall, 2000.

Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.