Campbell, R. (1999). Crisis control: Preventing and managing corporate crises. Prentice Hall.
Cita Chicago (17th ed.)Campbell, Ross. Crisis Control: Preventing and Managing Corporate Crises. Australia: Prentice Hall, 1999.
Cita MLA (9th ed.)Campbell, Ross. Crisis Control: Preventing and Managing Corporate Crises. Prentice Hall, 1999.
Atenció: Aquestes cites poden no estar 100% correctes.