APA (7th ed.) Citation

Evans, J. R., & Dean, J. W. (2000). Total quality: Management, organization, and strategy (2nd ed.). South-Western College Pub.

Chicago Style (17th ed.) Citation

Evans, James Robert, and James W. Dean. Total Quality: Management, Organization, and Strategy. 2nd ed. Australia: South-Western College Pub, 2000.

MLA (9th ed.) Citation

Evans, James Robert, and James W. Dean. Total Quality: Management, Organization, and Strategy. 2nd ed. South-Western College Pub, 2000.