De Chernatony, L., & McDonald, M. (1998). Creating powerful brands in consumer, service and industrial markets (2nd ed.). Butterworth.
Citação norma ChicagoDe Chernatony, Leslie, and Malcolm McDonald. Creating Powerful Brands in Consumer, Service and Industrial Markets. 2nd ed. Oxford: Butterworth, 1998.
Citação norma MLADe Chernatony, Leslie, and Malcolm McDonald. Creating Powerful Brands in Consumer, Service and Industrial Markets. 2nd ed. Butterworth, 1998.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.