Style de citation APA (7e éd.)

Cloke, K., & Goldsmith, J. (2000). Resolving conflicts at work: A complete guide for everyone on the job. Jossey-Bass.

Style de citation Chicago (17e éd.)

Cloke, Kenneth, et Joan Goldsmith. Resolving Conflicts at Work: A Complete Guide for Everyone on the Job. San Francisco, Calif: Jossey-Bass, 2000.

Style de citation MLA (9e éd.)

Cloke, Kenneth, et Joan Goldsmith. Resolving Conflicts at Work: A Complete Guide for Everyone on the Job. Jossey-Bass, 2000.