Cita APA (7th ed.)

Krizan, A. B. (1999). Business communication (4th ed.). South-Western College.

Cita Chicago (17th ed.)

Krizan, A.C. Buddy. Business Communication. 4th ed. Cincinnati, Ohio: South-Western College, 1999.

Cita MLA (9th ed.)

Krizan, A.C. Buddy. Business Communication. 4th ed. South-Western College, 1999.