Sower, V. E. (1999). An introduction to quality management and engineering: Based on the American Society for Quality's certified quality engineer body of knowledge. Prentice-Hall.
Cita Chicago (17th ed.)Sower, Victor E. An Introduction to Quality Management and Engineering: Based on the American Society for Quality's Certified Quality Engineer Body of Knowledge. Upper Saddle River, N.J: Prentice-Hall, 1999.
Cita MLA (9th ed.)Sower, Victor E. An Introduction to Quality Management and Engineering: Based on the American Society for Quality's Certified Quality Engineer Body of Knowledge. Prentice-Hall, 1999.
Atenció: Aquestes cites poden no estar 100% correctes.