APA aipamena

Murley, P. (1997). Gower handbook of customer service. Gower Pub.

Chicago Style aipamena

Murley, Peter. Gower Handbook of Customer Service. Craft Road, Aldershot Hampshire, Eng: Gower Pub, 1997.

MLA aipamena

Murley, Peter. Gower Handbook of Customer Service. Gower Pub, 1997.