Ballou, R. H. (1999). Business logistics management: Planning, organizing, and controlling the supply chain (4th ed.). Prentice-Hall.
Cita Chicago (17th ed.)Ballou, Ronald H. Business Logistics Management: Planning, Organizing, and Controlling the Supply Chain. 4th ed. Upper Saddle River, N.J: Prentice-Hall, 1999.
Cita MLA (9th ed.)Ballou, Ronald H. Business Logistics Management: Planning, Organizing, and Controlling the Supply Chain. 4th ed. Prentice-Hall, 1999.
Atenció: Aquestes cites poden no estar 100% correctes.