Evans, J. R. (1997). Production/operations management quality, performance, and value (5th edition.). West Publishing.
Chicago Style (17th ed.) CitationEvans, James R. Production/operations Management Quality, Performance, and Value. 5th edition. Minneapolis: West Publishing, 1997.
MLA (9th ed.) CitationEvans, James R. Production/operations Management Quality, Performance, and Value. 5th edition. West Publishing, 1997.
Warning: These citations may not always be 100% accurate.