Chase, R. B., Aquilano, N. J., & Jacobs, F. R. (1998). Production and operations management: Manufacturing and services. Irwin McGraw-Hill.
Citação norma ChicagoChase, Richard B., Nicholas J. Aquilano, and F. Robert Jacobs. Production and Operations Management: Manufacturing and Services. Boston: Irwin McGraw-Hill, 1998.
Citação norma MLAChase, Richard B., et al. Production and Operations Management: Manufacturing and Services. Irwin McGraw-Hill, 1998.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.