Knox, S., & Maklan, S. (1998). Competing on value: Bridging the gap between brand and customer value. Financial Times/Pitman Pub.
Цитирование в стиле Чикаго (17-е изд.)Knox, Simon, и Stan Maklan. Competing on Value: Bridging the Gap Between Brand and Customer Value. London: Financial Times/Pitman Pub, 1998.
Цитирование MLA (9-е изд.)Knox, Simon, и Stan Maklan. Competing on Value: Bridging the Gap Between Brand and Customer Value. Financial Times/Pitman Pub, 1998.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.