Cita APA (7th ed.)

Hammer, M. (1996). Beyond reengineering: How the process-centered organization is changing our work and our lives. HarperBusiness.

Cita Chicago (17th ed.)

Hammer, Michael. Beyond Reengineering: How the Process-centered Organization Is Changing Our Work and Our Lives. New York: HarperBusiness, 1996.

Cita MLA (9th ed.)

Hammer, Michael. Beyond Reengineering: How the Process-centered Organization Is Changing Our Work and Our Lives. HarperBusiness, 1996.