TY - BOOK T1 - Business and professional communication concepts and practices A1 - Benjamin, James B. A2 - McKerrow, Ray E. LA - English PP - New York, N.Y. PB - HarperCollins College Publishers YR - 1994 UL - https://tuklas.up.edu.ph/Record/UP-99796217602563908 OP - 258 NO - Includes bibliographical references and index. CN - HF 5718 B46 SN - 0673185605 KW - Business communication. KW - Communication in organizations. KW - Interpersonal communication. ER -