Harrington, H. J. (1996). The complete benchmarking implementation guide: Total benchmarking management. McGraw-Hill.
Chicagoスタイル(17版)引用形式Harrington, H. J. The Complete Benchmarking Implementation Guide: Total Benchmarking Management. New York: McGraw-Hill, 1996.
MLA(9版)引用形式Harrington, H. J. The Complete Benchmarking Implementation Guide: Total Benchmarking Management. McGraw-Hill, 1996.
警告: この引用は必ずしも正確ではありません.