APA (7th ed.) Citation

Harrington, H. J., & Mathers, D. D. (1997). ISO 9000 and beyond: From compliance to performance improvement. McGraw-Hill.

Chicago Style (17th ed.) Citation

Harrington, H. J., and Dwayne D. Mathers. ISO 9000 and Beyond: From Compliance to Performance Improvement. New York: McGraw-Hill, 1997.

MLA (9th ed.) Citation

Harrington, H. J., and Dwayne D. Mathers. ISO 9000 and Beyond: From Compliance to Performance Improvement. McGraw-Hill, 1997.