TY  - BOOK
T1  - Quality management in the service industry
A1  - Stebbing, Lionel
LA  - English
PP  - New York
PB  - Horwood
YR  - 1990
UL  - https://tuklas.up.edu.ph/Record/UP-99796217602563563
OP  - 178
CN  - HD 9980.5 S75
KW  - Service industry : Management.
ER  -