Keeping score using the right metrics to drive world-class performance

Keeping score using the right metrics to drive world-class performance

Opis bibliograficzny
1. autor: Brown, Mark Graham
Format: Książka
Język:English
Wydane: New York Quality Resources c1996.
Hasła przedmiotowe:
Organizational effectiveness > Evaluation.
Industrial efficiency > Evaluation.
Customer service > Evaluation.
Job satisfaction > Evaluation.