Keeping score using the right metrics to drive world-class performance

Keeping score using the right metrics to drive world-class performance

Détails bibliographiques
Auteur principal: Brown, Mark Graham
Format: Livre
Langue:English
Publié: New York Quality Resources c1996.
Sujets:
Organizational effectiveness > Evaluation.
Industrial efficiency > Evaluation.
Customer service > Evaluation.
Job satisfaction > Evaluation.