Keeping score using the right metrics to drive world-class performance

Keeping score using the right metrics to drive world-class performance

Bibliografiset tiedot
Päätekijä: Brown, Mark Graham
Aineistotyyppi: Kirja
Kieli:English
Julkaistu: New York Quality Resources c1996.
Aiheet:
Organizational effectiveness > Evaluation.
Industrial efficiency > Evaluation.
Customer service > Evaluation.
Job satisfaction > Evaluation.