Keeping score using the right metrics to drive world-class performance

Keeping score using the right metrics to drive world-class performance

Manylion Llyfryddiaeth
Prif Awdur: Brown, Mark Graham
Fformat: Llyfr
Iaith:English
Cyhoeddwyd: New York Quality Resources c1996.
Pynciau:
Organizational effectiveness > Evaluation.
Industrial efficiency > Evaluation.
Customer service > Evaluation.
Job satisfaction > Evaluation.