Keeping score using the right metrics to drive world-class performance

Keeping score using the right metrics to drive world-class performance

Bibliographische Detailangaben
1. Verfasser: Brown, Mark Graham
Format: Buch
Sprache:English
Veröffentlicht: New York Quality Resources c1996.
Schlagworte:
Organizational effectiveness > Evaluation.
Industrial efficiency > Evaluation.
Customer service > Evaluation.
Job satisfaction > Evaluation.