Keeping score using the right metrics to drive world-class performance

Keeping score using the right metrics to drive world-class performance

Dades bibliogràfiques
Autor principal: Brown, Mark Graham
Format: Llibre
Idioma:English
Publicat: New York Quality Resources c1996.
Matèries:
Organizational effectiveness > Evaluation.
Industrial efficiency > Evaluation.
Customer service > Evaluation.
Job satisfaction > Evaluation.