Brown, M. G. (1996). Keeping score: Using the right metrics to drive world-class performance. Quality Resources.
Chicago Style (17. basım) AtıfBrown, Mark Graham. Keeping Score: Using the Right Metrics to Drive World-class Performance. New York: Quality Resources, 1996.
MLA (9th ed.) AtıfBrown, Mark Graham. Keeping Score: Using the Right Metrics to Drive World-class Performance. Quality Resources, 1996.
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