Haines, S., & McCoy, K. (1995). Sustaining high performance: The strategic transformation to a customer focused learning organization. St. Lucie Press.
Chicago Style (17th ed.) CitationHaines, Stephen, and Katie McCoy. Sustaining High Performance: The Strategic Transformation to a Customer Focused Learning Organization. Delray Beach, Fla: St. Lucie Press, 1995.
MLA (9th ed.) CitationHaines, Stephen, and Katie McCoy. Sustaining High Performance: The Strategic Transformation to a Customer Focused Learning Organization. St. Lucie Press, 1995.
Warning: These citations may not always be 100% accurate.