Coulson-Thomas, C. (1994). Business process re-enineering: Myth and reality. Kogad Press.
Cita Chicago (17th ed.)Coulson-Thomas, Colin. Business Process Re-enineering: Myth and Reality. London: Kogad Press, 1994.
Cita MLA (9th ed.)Coulson-Thomas, Colin. Business Process Re-enineering: Myth and Reality. Kogad Press, 1994.
Atenció: Aquestes cites poden no estar 100% correctes.