APA citiranje

Rolstadas, A. (1995). Performance management: A business process benchmarking approach. Chapman & Hall.

Chicago Style (17th ed.) Citation

Rolstadas, A. Performance Management: A Business Process Benchmarking Approach. London: Chapman & Hall, 1995.

MLA citiranje

Rolstadas, A. Performance Management: A Business Process Benchmarking Approach. Chapman & Hall, 1995.