APA citiranje

Naumann, E. (1995). Creating customer value: The path to sustainable competitive advantage. Thompson Executive Press.

Chicago Style (17th ed.) Citation

Naumann, Earl. Creating Customer Value: The Path to Sustainable Competitive Advantage. Cincinnati, Ohio: Thompson Executive Press, 1995.

MLA citiranje

Naumann, Earl. Creating Customer Value: The Path to Sustainable Competitive Advantage. Thompson Executive Press, 1995.