Hoffherr, G. D., Moran, J. W., & Nadler, G. (1994). Breakthrough thinking in total quality management. Prentice Hall PTR.
Chicago Style (17th ed.) CitationHoffherr, Glen D., John W. Moran, and Gerald Nadler. Breakthrough Thinking in Total Quality Management. Englewood Cliffs, N.J: Prentice Hall PTR, 1994.
MLA (9th ed.) CitationHoffherr, Glen D., et al. Breakthrough Thinking in Total Quality Management. Prentice Hall PTR, 1994.
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