Cocheu, T. (1993). Making quality happen: How training can turn strategy into real improvement. Jossey-Bass.
芝加哥风格引文Cocheu, Ted. Making Quality Happen: How Training Can Turn Strategy into Real Improvement. San Francisco: Jossey-Bass, 1993.
MLA引文Cocheu, Ted. Making Quality Happen: How Training Can Turn Strategy into Real Improvement. Jossey-Bass, 1993.
警告：这些引文格式不一定是100％准确.